Sundial Home Reviews

Sundial Home has an overall rating of 1.5 based on 22 reviews. Customer feedback on Sundial Home is mixed.

1.5/5.0

22 reviews

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1 Star

15

All Sundial Home Reviews (22)
Robert.vickers
June 02, 2026
"Shipping was decent, but a bit slow"
A friend recommended this place to me, so I decided to give it a try. My order did arrive, but it came a little later than I expected. It wasn’t a huge issue, just wish the shipping had been a bit quicker
paula-Herrera
May 30, 2026
"Pretty decent, but the pricing made me pause"
The site was easy enough to use, I guess, and overall it did the job. That said, I wasn’t totally sure about the pricing at first and had to click around more than I expected to figure out the actual costs. It’s not bad by any means, but I’d feel better if everything was laid out a little more clearly upfront
RobertMerchant
May 21, 2026
"Return process was all over the place"
I tried to return my order and it felt way more complicated than it needed to be. The return took forever, and I kept checking for updates, then forgetting about it, then checking again because nothing seemed to move. Maybe I missed something, I don’t know, but the whole process was just kind of a mess.
carlos1999
May 11, 2026
"The item itself was fine, so no big..."
The item itself was fine, so no big issue there, but the box was kinda flimsy and it got crushed on the corners during delivery. Wish the packaging was a bit sturdier tbh.
arthur-Simpson
April 29, 2026
"I ordered from Sundial Home a..."
I ordered from Sundial Home a few weeks ago and ended up needing to return the item. I sent it back quickly, but after that the refund process just dragged on. I waited days without hearing anything, then had to keep following up for updates. By the time the refund finally came through, I was already really frustrated with the whole thing. not a great experience, and I don’t think I’d order from them again
CARABALLO
April 15, 2026
"Got fixed, but it took a little patience"
Not gonna lie, dealing with the issue at first was frustrating. I had a problem with my order and it took a bit to get clear answers. Support did eventually get back to me and fixed everything, which I do appreciate. I just wish the communication had been quicker and clearer from the start. Overall, it ended up being okay
KathleenPulliam
April 01, 2026
"I tried to exchange something I ordered..."
I tried to exchange something I ordered and it was way more of a pain than it needed to be. The replies took forever, and when they did get back to me, the info wasnt very clear. Its still not fully sorted out, which is frustrating. I probably wouldnt order again if exchanges are always this difficult...
spring.Cochran
March 27, 2026
"Not really worth the hassle"
The whole experience was more annoying than it needed to be. The delivery took way too long, and on top of that I kept having to verify myself over and over again, which got old fast. Just didn’t feel worth the hassle...
amber_Mckay88
March 21, 2026
"The site got on my nerves fast"
I tried shopping on the website, but it was just frustrating. The pages took forever to load, and even little things like the menu spacing and where the cart button sat felt oddly messy. Checkout confused me twice, especially with the tiny back-and-forth between shipping and payment details, and I eventually just gave up. Not a great experience.
NelsonCerna_18
March 14, 2026
"Felt Left in the Dark"
I was frustrated with how little communication there was about my order. I had to keep chasing them for every update, and it felt like I was being left in the dark the whole time.
robert1974
March 06, 2026
"My order showed up damaged, and I’ve..."
My order showed up damaged, and I’ve been trying to get a refund with no real help so far. My sister was actually the one who told me to follow up again, but I’m still waiting and it’s been frustrating.
joyce_Draper03
February 23, 2026
"Couldn’t get anyone to respond"
I tried reaching out to customer service a few different times and never got a real reply. My sister even told me to give it one more shot, but it was the same silence with no clear update or help. It’s really frustrating after you’ve already paid and can’t even get a simple answer. I wouldn’t shop here again.
richard-Myers
February 22, 2026
"Mostly accurate, but it made me a bit wary"
The description was mostly right, but a few details didn’t quite match what I received. It wasn’t a huge issue, but it definitely made me trust the listing a little less...
alexander.Thompson
February 19, 2026
"Pretty disappointed"
I wasn’t really happy with my order from sundialhome.com. It looked a lot cheaper in person, had a few marks on the finish, and just felt flimsy overall. For the price, I expected better. I probably wouldn’t order from them again.
williamdiaz2449
February 11, 2026
"Well... I kept checking on a..."
Well... I kept checking on a few items I wanted, but pretty much everything was out of stock. It also wasn’t super clear on the site at first, so I had to click around before realizing I couldn’t actually buy them.
William_norris82
January 05, 2026
"I tried ordering from sundialhome.com, but the..."
I tried ordering from sundialhome.com, but the checkout process was a mess. After I entered my card info, the page froze, and then it acted like nothing had happened and made me start all over again.

I got impatient because I had no idea whether the payment went through or not, and I wasn’t about to sit there guessing. I ended up closing the site without buying anything. Super frustrating and not worth the hassle
hello_dwayne851
January 02, 2026
"Discount code felt misleading"
I was already in a decent mood and ready to place my order when I saw a discount code on the site, but then it wouldn’t work at checkout. I emailed them about it and got a slow reply saying it wasn’t valid for the items I picked, even though that wasn’t made clear anywhere. it felt a bit misleading and kind of killed the whole experience for me. I don’t think I’ll be ordering again.
RING
December 23, 2025
"Installation Was a Total Circus"
Installing this thing took way longer than it should have. The instructions were basically a little 'confusion booklet' pretending to be helpful, and half the time I felt like I was decoding ancient prophecies instead of putting something together.
aldo_Esparza03
December 22, 2025
"One Item Didn’t Match What I Ordered"
I ordered two home decor pieces, and one of them was completely different from what I chose. I tend to notice patterns with orders, so when one item was right and the other was way off, it stood out immediately. Support did get back to me, but it took a bit longer than I expected. It wasn’t a terrible experience overall, but I was definitely expecting the order to be accurate the first time.
lawrence_Figueroa94
December 14, 2025
"Looked nice, but it didn’t really last"
I bought this from sundialhome.com and, i was happy with it at first. It looked nice and seemed fine when I first started using it.
But after a few months, the finish started wearing off, and one part began feeling loose. For the price, I just expected it to hold up better. Maybe I just got a bad one, but yeah, I wouldn’t buy it again. Disappointing, to be honest.

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